The Unsung Heroes of The Great IT Saga

In the recent past, one of the most powerful politicians in South-East Asia said that his motherland has come a long way from being the country of the snake charmers and now boasts of its large number of mouse charmers; the mouse that he referred to being the widely used computer peripheral and not the rodent.

It was a nice metaphor to describe the software prowess of the subcontinent and the army of IT professionals who are toiling hard to make the IT sector one of the pillars of the country’s GDP. These trained and talented professionals may be part of blue chip companies with deep pockets or glorified startups vying with each other to grab the attention of venture capitalists.

Interestingly, there is a classification of these professionals – a secret which everyone knows but no one talks about it. While graduate students from pedigreed institutions are lapped up by global software companies through internships and campus recruitment drives, those who are left behind are neither fortunate nor pedigreed enough to land an exciting job offer.

Usually, they attempt to become employable by honing their coding and soft skills. They take the pain of going through rigorous tests at the software hubs and if they are lucky enough to impress the recruiters, their entire family starts celebrating!

With indomitable willpower, they rub their backs off and burn the midnight oil. As part of bootstrapped startups and second tier companies, they get pushed every second to innovate and respond to frequent emergencies. They work on weekends and often they don’t get paid if they fail to work for some reason. Challenges seem to be insurmountable, but they keep on trying harder to learn as much as they can and then join an MNC.

This strange ecosystem works fine for thousands of small companies who happily accept any business opportunity that comes in their way. Every year, a large number of fresher joins the workforce who can be trained easily to perform low-tech IT jobs, while the experienced ones move on to greener pastures. The hard workers get their coveted experience and the new employees keep the salary overhead low, so as to keep the company a competitive force. In the process, millions of jobs are created for educated Indian youths who aspire to join the affluent middle class and have a decent lifestyle.

Such companies are spread all over India and their cumulative revenue is mindboggling – more than half of the total revenue generated by the Indian IT sector. In most cases, their clients are foreign citizens from developed nations, looking for someone who can do the job at a much less price than what is demanded by professionals in their own countries. After all, there is no harm in hiring a web designing company that carries out low cost web development, not by compromising the quality of their service, but by reducing the cost of production.

Sanjib Kumar Roy is an IT professional who takes pride in nurturing young talents. He serves as a technology consultant and has built his career from the scratch. He has mentored hundreds of startups and he owns a web designing company that specializes on affordable, low cost web development for offshore clients.

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